Shipping policy

Shipping & Delivery We are committed to getting your Aurenwear favorites to you as fast as possible.

  • Processing Time: All orders are processed within 1–2 business days.

  • Delivery Time: Expected delivery is 3–5 business days depending on your location.

  • Shipping Fees: We offer [Flat Rate/Free] shipping on all orders over [Insert Amount].

  • Tracking: Once your order is dispatched, you will receive a tracking number via [Email/SMS] to monitor your package in real-time.

2. Return & Refund Policy

Return & Refund Policy Your satisfaction is our priority at Aurenwear. If you are not completely happy with your purchase, we’re here to help.

  • Return Window: You may return items within 7 days of delivery.

  • Condition: Items must be in their original, unworn, and unwashed condition with all tags attached.

  • How to Return: Simply contact our support team via [WhatsApp/Email] with your order number to initiate the process.

  • Refunds: Once your return is received and inspected, we will process your refund or store credit within 3–5 business days.

3. Privacy Policy

Privacy Policy At Aurenwear, your privacy is paramount. We collect personal information (such as name, address, and email) solely to process your orders and enhance your shopping experience. We do not sell or share your personal data with third parties. All payments are processed through secure, encrypted gateways.

4. Frequently Asked Questions (FAQ)

Help Center

  • Can I change or cancel my order? Yes, please contact us within 12 hours of placing your order.

  • What payment methods do you accept? We currently accept Cash on Delivery (COD) and [Insert Payment Method, e.g., Bank Transfer].

  • How do I track my order? You will receive a tracking link via SMS/Email as soon as your order ships.

  • Need further assistance? Reach out to us on WhatsApp: [Insert Your Number].